Ruud Air Conditioning Division
of Rheem Sales Company
Online Privacy Policy
Thank you for visiting the website of Rheem Sales Company, Ruud Air Conditioning Division (“Ruud ACD”). This Privacy Policy contains information about Ruud ACD’s commitment to your privacy, including:
- The information we collect and how we use it;
- Your rights to access or update your personally identifiable information;
- Your right to opt-out of receiving communications from us; and
- Our pledge to have reasonable security measures in place to protect against the loss, misuse or alteration of information under our control.
Note: This Privacy Policy applies only to websites operated or controlled by Ruud ACD, and not to Ruud ACD’s offline practices. This Privacy Policy does not apply to the websites of other companies, individuals, or organizations to which we may provide hyperlinks or that Ruud ACD may be affiliated with but are not directly under Ruud ACD’s operation or control. These websites may have different policies relating to your privacy and the information they collect about you. Visitors should consult the privacy policies of such websites, as Ruud ACD has no control over information that is submitted to, or collected by, third parties.
INFORMATION COLLECTION AND USE
Our website collects two kinds of information from you: (1) personal information that you submit to us; and (2) non-personal information, such as the pages you visited on our website and your IP address. To learn how to opt-out of receiving further information from Ruud ACD, see the section marked “CHOICE” below.
- Personally Identifiable Information
We collect and use personally identifiable information about you when you submit feedback, questions, product ideas, or requests for information about Ruud ACD’s products and services. We may request your name, mailing address, telephone number, fax number, and e-mail address in order to respond to your inquiries. Ruud ACD may collect and store the information you choose to provide us to send you information about Ruud ACD from time to time.
- Non-Personally Identifiable Information
We collect and use non-personally identifiable information about you in the following ways:
- Cookies
A cookie is a piece of data placed on your hard drive when you visit our site. Cookies help us track traffic to our website, helping us identify what parts of our website interest visitors most. In order to give you customized content, we may link cookie information with personally identifiable information but such information expires at the end of each visit to the site.
- Referrers, IP Addresses, and Environmental Variables
Ruud ACD may also collect information through “referrers,” IP addresses, and various environmental variables. A “referrer” is information the web browser passes along to the Ruud ACD web server that references the URL from which you came. An “IP Address” is a number used by computers on a network to identify your computer so that data can be transmitted to you. An “environmental variable” may include, among other things, the domain from which you access the Internet, the time you accessed our website, the type of web browser and operating system or platform used, the Internet address or the website you left to visit our website, the pages you visit while at our site, and the Internet address of the website you then visit. Ruud ACD may collect IP Address information in order to administer our website and to gather broad demographic information.
- Information Sharing
We may share very limited personal information with third parties or other parties whose products or services we believe may be of interest to you. If you do not want us to share your information in this manner, please see the “CHOICE” section below. Ruud ACD also reserves the right to disclose your personal and non-personal information if Ruud ACD reasonably believes it is required to do so by law, to protect Ruud ACD or to protect the rights of another user, to reduce the risk of credit or other kind of fraud, or to comply with a court order.
Ruud ACD may also share your personally and non-personally identifiable information with third parties that help manage our website, databases, order fulfillment, and shipping, as well as with our third party affiliates, partners, sponsors, and distributors.
- Third Party Links
This website may contain hyperlinks to other websites. Additionally, third parties may from time to time provide hyperlinks to our website. PLEASE BE AWARE THAT WE ARE NOT RESPONSIBLE FOR THE CONTENT OR PRACTICES OF ANY THIRD PARTY WEBSITE. We encourage our users to read the privacy policies of each and every website that they visit. This Privacy Policy applies solely to websites operated or controlled by Ruud ACD.
CHOICE
Ruud ACD provides you with the following choices regarding the use of your information:
- You may set your browser to: (1) inform you when cookies are being set before a cookie is stored; (2) not accept cookies at all; and (3) erase all cookies from your hard drive. However, if you choose to reject or erase cookies, your ability to navigate this website may be limited or even prevented.
- You may choose to not provide us with any contact information. However, if you do so, we will be unable to respond to your inquiries.
- If you would like to opt-out of receiving further information from us, please send an e-mail to ruudacwebmaster@rheemac.com. Please include your name and e-mail address in the body of the e-mail and reference “Remove” on the subject line.
- If you would like to change or modify information you have previously provided to Ruud ACD, please send an e-mail to ruudacwebmaster@rheemac.com.
- If you have any questions about this Privacy Policy or the practices of our website, please contact the webmaster:
ruudacwebmaster@rheemac.com
NOTIFICATION OF CHANGES
If we decide to change this Privacy Policy, we will post those changes here so you will always be aware of what information we collect, how we use it, and under what circumstances we disclose it. We will use information in accordance with the Privacy Policy under which the information was collected. If, at any point, we decide to use personally identifiable information in a manner materially different from that stated at the time it was collected, we will take reasonable steps to notify you by e-mail. You will then have a choice as to whether or not we may use your information in this manner.
SPECIAL POLICY WITH REGARD TO CHILDREN UNDER THIRTEEN
Our website is not targeted to children under the age of thirteen, and we do not knowingly ask for, collect, or use personally identifiable information from any child under the age of thirteen.
SECURITY
We make every effort to have reasonable security procedures in place to protect the loss, misuse, or alteration of information under our control.
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